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Customer Support Executives – Walk-In Interview

Private Jobs @HcLTech posted 3 weeks ago in Customer Support
  • Chennai, Tamil Nadu, Chennai IN View on Map
  • Post Date : March 11, 2025
  • Apply Before : March 14, 2025
  • Salary: ₹25000.00 - ₹35000.00 / Monthly
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Job Detail

  • Job ID 354817

Job Description

Job Location : Chennai- Ambattur 6

 

  • Customer Support Executives : 20 Post (Min 12th Pass with Excellent communication skills both verbal and written Mandatory, A problem solving mind-set, The ability to multi task, Able to work well as an individual and as part of a team)

 

Process: Inbound Calling. * No sales or upselling or cross selling. *

Responsibilities

  • Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
  • Responding to queries regarding our products, services, data and client accounts
  • Managing multiple client queries at once
  • Utilizing workflow tools to manage your own workload
  • Contributing to the achievement of team targets including service levels and quality measures
  • Maintain accurate records of customer communication and discussions using the appropriate internal system/s
  • Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
  • Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
  • Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
  • Deliver great clients and consumers service and seek to exceed client / consumer expectations

 

Perks:

  • Cab facility is Available (Home pickup & Drop)
  • 5 Days working
  • Leave encashment
  • Life insurance
  • Provident Fund

 

Age : 18 to 30 years

Salary : Best as per Industry for the deserving candidate

Eligibility : As mentioned above against the post.

Selection Process : Profile Evaluation, Personal Interview

 

Walk-In Interview

Date: 13th to 14th March, 2025

Timing: 12:30 PM to 2:30 PM

Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 60005

The Application deadline closed.
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Required skills

12th HSC

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