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Desktop Support Engineers

Private Jobs @Saini Electrical & Engineering Works Pvt. Ltd posted 1 day ago in Information Technology
  • Thane, Maharashtra, Ambarnath IN View on Map
  • Post Date : March 11, 2025
  • Apply Before : March 31, 2025
  • Salary: ₹22000.00 - ₹28000.00 / Monthly
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Job Detail

  • Job ID 354782

Job Description

Job Location : Ambarnath East, Thane

 

  • Desktop Support Engineers : 2 Post (Bsc/Msc- Information Technology/Computer Science is required l Certification of CCNA, Comp TIA A+, MCP, ITIL Foundation would be an added advantage, Should have strong knowledge of hardware and software, Should have proficiency in operating systems such as Windows, Linux, MacOS etc, 2-4  years of Proven experience as a Desktop Support Engineer, Technical Support Engineer or similar role)

 

Job Description

  • Work closely with ticketing portal and timely resolve the tickets as per SLA
  • Provide technical support to end users via phone, email or in-person
  • Diagnose and resolve hardware, Software and network issue.
  • Assist with setup, configuration and deployment of desktop, laptops, printers etc
  • Perform routine maintenance and updates on computer systems
  • Monitor and manage network connections and troubleshoot connectivity issues.
  • Install, Configure and update operating system and software applications Ensure all workstations are regularly backed up and maintained
  • Maintain an inventory of IT equipment and software licenses.
  • Assist in the procurement and deployment of new hardware and software Create and maintain the documentation for end-users and IT staff
  • Train and assist users on various software as per requirement
  • Collaborate with external vendors and service providers as needed
  • Conduct weekly and monthly review with reporting manager to close the pending task and comprehensive issues.
  • Maintain and timely update various reports such as Daily/weekly/monthly Ticket summary, Inventory tracker, software updates and usage, Training Records, Backup and Recovery reports etc

 

Age : 18 to 25 years

Salary : Best as per Industry for the deserving candidate

Eligibility : As mentioned above against the post.

Selection Process : Profile Evaluation, Personal Interview

 

How to Apply

  • The applications are invited online
  • Please ensure to update your complete information with latest photo from My Profile.
  • Click on APPLY to process your online application.
  • The HR will get your profile in his email. If they finds your profile suitable, you may get contact for next round of interview.
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Required skills

B.Sc IT ccna Computer Science IT Engineer M.Sc IT

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