Job Title: Course Information Representative
Job Type: Full-time, In-Office Work (6 days per week)
CTC: INR 20,000- 25,000 per month
Location – Andheri east( Chakala) Mumbai, Maharashtra

Job Description:

• Handling all fresh inquiries by making outbound phone calls, answering basic queries, and fixing their appointments with Counsellors of K11
• These would be all the leads who have already inquired about the courses at K11 through various media. The calls would NOT be cold calls to random data
• Follow up calls to all these inquiries as required
• Update the details on CRM and other systems used by the company
• Submit daily activity report to immediate superior

Desired Profile:

• Excellent communication and coordination skills, counseling skills required
• Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base

Preferred Qualifications:

• Experience: 1 -4 years (Preferred a call center experience)
• Education: Graduate